Frequently Asked Questions
How do I order?
Due to the Bespoke Nature of the work carried out here at Prus Shoes we think it warrants a conversation...Each item is made specifically for each customer and it’s the attention to detail that matters. On this website you’ll find various examples of previously completed work each one unique to its owner...
To order simply get in touch using the ‘contact us’ form at the bottom of the site, outline any ideas you have for your keepsake and we go from there...everything is designed together making it completely unique to you.
Prices shown are inclusive of any flowers, glitters, inks or pigments or as always you are welcome to send any sentimental items to be included. The price is based upon the mould shape and size regardless of what’s inside...the only extra to pay is postage and that will always be combined on multiple orders.
How long will my item take to make?
Waiting times vary depending on the amount of work we have on at the time. We work down our list in order of sentimental items arriving however as every piece is unique some items take longer then others to make, sand and polish. You will be updated at every stage of the process and proof pics will be sent where applicable before any resin is added so any adjustments can be made if needed.
Do you sell gift vouchers?
We do indeed, an electronic Gift Voucher will be made and sent across for you to print at home. Any amount is available and this can cover the full amount of an item or be part payment.
How do you post my item back to me and do you ship internationally?
Once made items are posted back using the Royal Mail 1st class signed for service or for heavier order Parcel Force 24.
Any sentimental items not used in the order will also be returned.
We do ship internationally, please ‘contact us’ using the form below for costs.
What Items can you work with?
The general rule is that anything dry will be fine in resin. We offer a drying service for flowers, usually included in the price. Some items we work with include...
Sentimental Flowers/Bridal Bouquets/Funeral Flowers
Pet Fur from any animal
Cremation Ashes both Human and animal
Bugs and Butterflies (ethically sourced)
Teeth both human and animal
Bullets/Cartridges and Casings
Material from clothing/horse rugs etc
And many more...
What are the payment options?
Bank Transfer or Paypal is accepted for payment, due to the bespoke nature of the work here at Prus Shoes please email to order using the ‘Contact Us’ section at the bottom of the site.